Frequently Asked Questions
General information about our catalog, documentation, ordering and shipping. We do not provide dosing, administration or medical information of any kind.
Research Use Only
What does Research Use Only mean?
Products offered by Mighty Mountain Peps are intended strictly for laboratory and research purposes. They are not intended for human or veterinary consumption, administration, diagnosis, treatment, cure, or prevention of any disease or condition.
Are Mighty Mountain Peps products FDA approved?
Products offered by Mighty Mountain Peps have not been approved or evaluated by the U.S. Food and Drug Administration for human or veterinary use.
Do I need to be 21 to use this website?
Yes. You must be 21 years of age or older to access this website or purchase products.
Can you provide dosing or human-use instructions?
No. Mighty Mountain Peps products are offered strictly for Research Use Only. We do not provide medical advice, dosing instructions, treatment recommendations, or instructions for human or veterinary use.
Ordering & Pricing
Where do I place an order?
Product pages on mightymountainpeps.com show each size, its price and its current status for signed-in customers. Ordering functionality is being added; in the meantime, questions can be sent to info@mightymountainpeps.com.
ShopWhere can I find product pricing?
Current pricing is displayed directly within the Products catalog and on individual product pages.
Are all products currently available?
Availability is shown by individual product size. Sizes labeled In Stock are currently listed as available. Sizes labeled Awaiting Test Results or Out of Stock are not available until their status is updated.
COAs & Testing
What is a Certificate of Analysis (COA)?
A Certificate of Analysis is testing documentation associated with a product or sample. When available, Mighty Mountain Peps provides the applicable third-party testing documentation through the website.
Where can I find COAs?
Available COAs can be accessed through the COAs & Testing area and from applicable individual product pages.
Shipping, Returns & Refunds
How quickly are orders shipped?
Orders are generally processed and shipped within 48 hours of receiving payment, excluding weekends and holidays.
How much is shipping?
A standard shipping fee of $10 is applied to all orders.
Do you accept returns?
Due to the nature of the products, returns are not accepted. Refunds or replacements may be considered for products damaged or broken during delivery, subject to verification and the Shipping & Refund Policy.
What should I do if my order arrives damaged?
Contact Mighty Mountain Peps as soon as possible. You may be asked to provide your order or invoice number, photographs of the damaged product and packaging, and a description of the damage.
Contact
How can I contact Mighty Mountain Peps?
Use the contact information displayed on the Contact page. Email info@mightymountainpeps.com during our listed hours.
For Research Use Only. All products offered on this website are intended strictly for research use only and are not for human or veterinary consumption, administration, diagnosis, treatment, cure, or prevention of any disease or condition. These products have not been approved or evaluated by the U.S. Food and Drug Administration (FDA) for human or veterinary use. We do not provide medical advice, dosing instructions, or recommendations for human use. You must be 21 years of age or older to use this website.